Good questions

Dallas Roof Inspection FAQ

Straight answers about how independent roof inspections work in Dallas-Fort Worth.

What does Clarity Before the Claim mean?+

It is the True Roof promise: before you start an insurance claim or pay for roof work, you should know your roof's real condition. We give you independent, Haag-certified documentation with dated photos and a plain-English report in 24 hours, so every decision you make starts from facts instead of a sales pitch. We document; the decisions stay yours.

Should I get a roof inspection before starting an insurance claim?+

Many DFW homeowners check with True Roof first. An independent inspection documents exactly what is and is not damaged with dated, labeled photos before anyone else touches the process. We do not file, handle, or advise on claims, so the report is neutral documentation of the facts, and what you do with it is entirely up to you.

How much does a roof inspection cost in Dallas?+

A full True Roof inspection in Dallas is $250 and includes a written report with photos delivered in 24 hours. Two-story homes are $350.

Why pay for a roof inspection when some Dallas roofers inspect for free?+

A free inspection from a roofing company is a sales call. They make money when you hire them for the job. We don't sell roofs and we don't take kickbacks, so our only job is to tell you the truth. You're paying for an unbiased answer, not a pitch.

What's included in the $250 Dallas roof inspection?+

The $250 inspection covers a complete on-site inspection, labeled photo documentation, a roof condition overview, damage observations, functional vs cosmetic damage notes, a plain-English summary, and dated, organized photo documentation, delivered as a written report within 24 hours.

Do I need a roof inspection after a Dallas hail or wind storm?+

Yes. After a Dallas-Fort Worth hail or wind storm, an independent inspection documents exactly what was damaged (and what wasn't) with dated photos, so you have objective, dated documentation of your roof's condition.

Are you a certified roof inspector?+

Yes. Inspections are performed by a Haag-certified roof inspector, the industry standard for roof damage assessment that insurance adjusters recognize.

Will the inspection report help with my insurance claim?+

The report is independent, dated documentation of your roof's condition that you can keep for your records or provide for an insurance claim. We document the facts with labeled photos. We do not file, handle, settle, or advise on claims, that part is always up to you.

How fast will I get my roof inspection report?+

Your complete written report is delivered within 24 hours of the inspection, once payment is received. We send your secure payment link the night before your inspection. Same-week inspections are usually available across the Dallas-Fort Worth area.

Do you do roof repairs too?+

No, and that's the point. We're an independent roof inspection company. We don't perform roofing work, so we have no incentive to find or exaggerate damage. You get a neutral opinion you can trust.

What areas around Dallas do you serve?+

The entire Dallas-Fort Worth Metroplex, including Dallas, Fort Worth, Plano, Frisco, Arlington, Irving, McKinney, Richardson, and Carrollton.

What does a roof inspector check during the inspection?+

We evaluate the roof slope by slope: shingles or roofing material, flashing, vents, pipe boots, valleys, ridges, gutters, and any visible storm or age-related damage. Everything is documented with labeled photos in your written report.

How long does a roof inspection take?+

Most single-story roof inspections take about 45 minutes to an hour on site. Your written, plain-English report is then delivered within 24 hours.

When do I pay for the inspection?+

A $50 deposit reserves your inspection and is applied toward your total, so it is not an extra charge. The night before your inspection, we send you a secure payment link for the remaining balance, and your written report is delivered within 24 hours of the inspection, once payment is received.

What is the difference between the $250 and $350 roof inspection?+

The $250 inspection is for single-story homes. Two-story homes are $350: the $100 difference is a flat access & safety fee for working at two-story height, and it applies to every two-story inspection even if ladder access is already set up at the property. Both include the same full slope-by-slope inspection, labeled photos, and a written report within 24 hours.

How do I request a roof inspection in Dallas?+

Submit a request online with your preferred date and reserve it with a $50 deposit (applied toward your total). Our team then contacts you with your exact inspection time. Same-week inspections are usually available across Dallas-Fort Worth.

Do I choose an exact appointment time for my roof inspection?+

You pick the date; we set the time. Your $50 deposit reserves your inspection 100%, and our team contacts you with the exact time for your chosen date or the following day. Routing inspections this way lets us give you a real arrival time instead of a vague all-day window.

$250 inspections · Serving Dallas-Fort Worth

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